A contact form is an important component of an eCommerce site. It is for letting the customers connect to the sellers. It allows customers to enquire and send their queries on the order and engage with the seller.
The WordPress WooCommerce plugin helps to create your online shop in a few minutes. It is very easy to create a contact form in the WordPress eCommerce shop.
There are plugins available in the market to customize the WooCommerce contact form. All of them give a shortcode or an option to embed forms into a page.
We can also build a custom solution to render the form into a WooCommerce page.
There are many ways to render the WooCommerce contact form in the template files. For example,
This article shows some of the available plugins to integrate a WooCommerce contact form. It also describes how to configure these plugins to render the form in the shop pages.
A WooCommerce contact form is essential for the following reasons.
These are the list of WordPress plugins used to create a WooCommerce contact form. Most of them have the free version and are simple to integrate.
|Contact form plugin||Number of installations||Last updated|
|WPForms||5+ million||2 weeks ago|
|Contact Form 7 (CF7)||5+ million||3 month ago|
|Ninja Forms||1+ million||2 months ago|
|Formidable Pro||300000+||2 days ago|
|Simple Basic Contact Form||10000+||2 months ago|
|Contact Form by BestWebSoft||80000+||2 months ago|
|Gravity Forms 20000||20000+||2 weeks ago|
Install and activate the WooCommerce plugin to turn a WordPress site into an online shop.
Then, integrate any one of the above plugins to render a WooCommerce contact form on the shop.
In the upcoming sections, we will see the usage mechanism of the free plugins among the above list.
Before that, install WordPress and download the WooCommerce plugin to be installed and activated.
The WPForms plugin helps to create a WooCommerce contact form in 5 minutes.
There are two steps to display a contact form on a WordPress WooCommerce page.
For customizing the contact form, follow the below steps with the WordPress admin
Embedding the WooCommerce contact form into the shop template is very easy.
Contact form 7 is one of the heavily installed forms customization plugins. It helps to customize a WooCommerce contact form in the following aspects.
Install and activate to build a contact form with a wizard-like customization process.
It covers all possible form fields to be rendered onto a form template. It has these selectable options above the rich-text editor of the form edit window.
Then, it allows for designing an email template. In this, it has the option to build the email header and the body with the subject and other details.
The acknowledgment messages guide the end-users. It helps to complete submitting the WooCommerce contact form easily. It is for the following purposes.
After successful configurations, save the form template. Then, copy the shortcode for rendering this WooCommerce contact form in the front end.
The shortcode is displayed below the contact form title in the editor window. Put this shortcode in the right template where the contact form is expected to be displayed.
Install the Ninja Forms plugin to deploy a contact form template on a WooCommerce page.
After activating the plugin, the WordPress admin will show the menu. Go to Ninja Forms -> Add New to choose the contact form template.
It also allows extensive customization of a WooCommerce contact form. It slides in a panel of form fields with a drag and drops option.
There are 4 options to set up emails & actions to be performed on submitting the form.
Each action has configurable directives to set the following.
It also contains advanced features to restrict users not logging in. Also, it restricts the number of form submissions with a configured limit.
It has various FREE or PRO templates of WordPress contact forms.
It gives blank forms to customize form templates without subscription or payment.
It is free and capable of customizing the flow by settings the form title, description and the fields.
Like other contact form plugins, this also has the form builder to drag and drop fields.
It has enough free features to build a WooCommerce contact form. Those are,
After building the WooCommerce contact form, click update to save the changes.
It is also having the “Embed” option to put the form into a WordPress page. The above image shows the “Embed”, “Preview” and “Update” options in the top right corner.
The “Simple Basic Contact Form” is too simple to integrate as it is named. Unlike all the above plugins, it has a single-page setting to configure.
Though it doesn’t have a form builder, it provides a long scrollable list of configurations. These are more than enough to set up a useful WooCommerce contact form.
It includes place holder to include additional contents additional with the form fields. Those are,
This settings page contains all minimal form fields required for a contact form. These are like Name, Email, Label, Text and more.
After configuring, add the shortcode [simple_contact_form] into a shop page template. It will render the corresponding form UI to allow customers to convey their doubts about the order placed.
With the use of any one of the above plugins, creating a WooCommerce contact form must be easy. It will enable your shop to let your customer enquire about the placed orders and product customization.
These choices help to choose one among them based on the need of your WooCommerce site.
These plugins have a volume of placeholders to configure. Sometimes, there will be a simple form expected to allow customers to enquire.
If you want a sleek solution instead of these complex configurations, then a custom code is best. Let us see how to create a WooCommerce contact form plugin in the next article.