This FAQ page is to help the users, those are interested in purchasing digital goods from my shop.
Table of Contents
- What are the support software (prerequisite) needed to run the products?
- What are the licenses available for purchase?
- If I make a purchase, when will I get the Product?
- Can I make customizations to the Product I have purchased?
- Do you provide support for installation?
- How long do you provide support?
- Do you provide exclusive services to enhance and maintain the Product?
- What are the things I am entitled as part of your support?
- What are the means to avail the support?
- My preferred payment mode is not available. What should I do?
- Will you provide refund?
- Will you charge transaction fee, or any other hidden charges?
- I wish to redistribute the Products, what should I do?
- I am a blogger and do you offer any affiliate programs?
What are the support software (prerequisite) needed to run the products?
Every product page has a section titled “Minimum Requirements”. It details the support software required to run the Product.
If you have doubts on these aspects, contact me and I will help you.
What are the licenses available for purchase?
There are three types of licenses available for purchases. They are “Individual License”, “Company License” and “Enterprise License”. If your requirement does not fit in the three licenses, then please contact me and I can make special arrangement for you.
Go through the licenses for more detail.
If I make a purchase, when will I get the Product?
Instantly! When you make the purchase, immediately after you make the payment you will get an email with a link to download the bundle. The bundle will include the Product and accompanying help documents.
Can I make customizations to the Product I have purchased?
Yes, you can make customizations to the Product you have purchased. All the licenses allow you to make customization. What is a software without customization? Business needs are always changing. To accommodate that, all my license allow you to make customization. Importantly, all my products are designed in such a way to allow easy customization.
Do you provide support for installation?
Yes of course! All the purchases comes with free guide and support. I will help you to install the Product in your environment. Please go through the Support Policy for more details.
How long do you provide support?
I provide free support for a duration of three months from the date of purchase. You get additional support period based on the license you purchase. Whatsoever, you get a minimum period of three months support with all the purchases.
Do you provide exclusive services to enhance and maintain the Product?
Yes I do provide exclusive paid service to enhance and maintain the Product. You need to get in touch with me with details of your requirements. I will analyze and submit you a quote and take it forward accordingly.
What are the things I am entitled as part of your support?
Please go through the support policy for details. In summary, you get support for installation, free updates of all the releases of the Product during the support period and exclusive defect fixes.
How do I reach you for support?
Nothing beats the traditional email, shoot an email to,
Irrespective of whether you make the purchase or not, I am committed to answer your queries and get it resolved.
My preferred payment mode is not available. What should I do?
Please contact me and I will make special arrangement for you to make the payment in your preferred mode and ensure that you are able to make the purchase.
Will you provide refund?
Yes, I have a detailed refund policy. Kindly go through that to understand the terms.
Will you charge transaction fee, or any other hidden charges?
No, I do not charge transaction free or any other hidden charges. The amount that is displayed to you on the product / checkout page is final.
I wish to redistribute the Products, what should I do?
Please contact me and I will do the needful.
I am a blogger and do you offer any affiliate programs?
Yes. Please contact me and I will do the needful.
If you have any questions that is not answered here, please contact me and I will respond to you immediately.